Skip to content

Legal

Privacy Policy

Last updated: August 21, 2026

1. Who We Are

This website (rogerseng.me) is operated by Roger Seng Studios ("Roger Seng Studios", "I", "me"), founded by Roger Seng, based in Utah, USA. If you have any questions about this policy, contact me at roger@rogerseng.me.

2. Information We Collect

We collect information in the following ways:

  • Account registration, name, email address, and password when you create an account.
  • Free downloads & newsletter, name and email address when you request a free product or sign up for the mailing list.
  • Purchases, order details and payment processing via Stripe. We do not store your card details; Stripe handles all payment data under their own privacy policy.
  • Analytics, with your consent, we use Google Analytics 4 to collect anonymised data about how visitors use this site (pages visited, session duration, device type). IP addresses are anonymised.
  • Contact forms, any information you voluntarily send via the contact section.

3. How We Use Your Information

  • To deliver products and send download links you requested
  • To manage your account and process purchases
  • To send transactional emails (order confirmations, password resets)
  • To understand site usage and improve content (analytics, with consent only)
  • To respond to enquiries

We do not sell your personal data to third parties. We do not send marketing emails without your consent.

4. Cookies

This site uses the following cookies:

CookiePurposeType
sb-*Supabase authentication, keeps you logged in to your accountEssential
rs_cookie_consentRemembers your cookie preference. Stored in your browser's localStorage, not as a cookie; it is never sent to a serverEssential
__stripe_mid, __stripe_sid, mStripe fraud prevention and checkout session, set on checkout.stripe.com only while you are completing a purchaseEssential (checkout)
YouTube (VISITOR_INFO1_LIVE, YSC, …)Set by YouTube only when you click to play an embedded video; nothing is loaded before you press playThird-party (on play)
_ga, _ga_*Google Analytics, site usage statistics (anonymised)Analytics (consent)

Analytics cookies are only set if you click Accept on the cookie banner. You can change your preference at any time using the Cookie settings link in the footer.

Fonts are loaded from Google Fonts. When a page loads, your browser requests the font files from Google's servers, which means Google receives your IP address and basic request details. See policies.google.com/privacy.

5. Mailing List, The Creative Block

My email newsletter, The Creative Block, is run directly from this site. You join it in one of two ways:

  • By entering your email in a newsletter sign-up form on the site.
  • By requesting a free download (such as the RS Color Starter Pack), which is delivered by email and adds you to the list.

I use your address to send the download you asked for and occasional emails about new work, gear, and products. Every email includes an unsubscribe link, one click removes you from the list. You can also emailroger@rogerseng.me to be removed.

6. Service Providers

The following providers process data on my behalf to run this site:

7. Data Retention

Account data is retained for as long as your account is active. Free-download leads and newsletter subscribers are kept while subscribed and for up to 12 months after unsubscribing, after which they are deleted. You may request deletion at any time by emailing roger@rogerseng.me.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of analytics tracking (decline the cookie banner, or clear your consent preference)
  • For EU/EEA residents: lodge a complaint with your local data protection authority

To exercise any of these rights, email roger@rogerseng.me.

9. Account Deletion & Data Export

You can ask me to delete your account and associated data, or to send you a copy of the personal data I hold about you, by emailingroger@rogerseng.me from the address on your account. I will confirm and complete the request within 30 days. Note that order records required for tax and accounting purposes may be kept for the legally required period.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.