1. Who We Are
This website is operated by Roger Seng (rogerseng.me). If you have any questions about this policy, contact me at roger@rogerseng.me.
2. Information We Collect
We collect information in the following ways:
- Account registration — name, email address, and password when you create an account.
- Free downloads — name and email address when you request a free product.
- Purchases — order details and payment processing via Stripe. We do not store your card details; Stripe handles all payment data under their own privacy policy.
- Analytics — with your consent, we use Google Analytics 4 to collect anonymised data about how visitors use this site (pages visited, session duration, device type). IP addresses are anonymised.
- Contact forms — any information you voluntarily send via the contact section.
3. How We Use Your Information
- To deliver products and send download links you requested
- To manage your account and process purchases
- To send transactional emails (order confirmations, password resets)
- To understand site usage and improve content (analytics, with consent only)
- To respond to enquiries
We do not sell your personal data to third parties. We do not send marketing emails without your consent.
4. Cookies
This site uses the following cookies:
| Cookie | Purpose | Type |
|---|
| rs_token | Keeps you logged in (JWT authentication) | Essential |
| rs_cookie_consent | Remembers your cookie preference | Essential |
| _ga, _ga_* | Google Analytics — site usage statistics (anonymised) | Analytics (consent) |
Analytics cookies are only set if you click Accept on the cookie banner. You can change your preference at any time by clearing your browser's local storage for this site.
5. Third-Party Services
- Stripe — payment processing. See stripe.com/privacy
- Google Analytics — site analytics (consent-gated). See policies.google.com/privacy
- YouTube — embedded video player (when you click to play a video). Subject to YouTube's privacy policy.
6. Data Retention
Account data is retained for as long as your account is active. Free download leads are retained indefinitely for email list purposes. You may request deletion at any time by emailing roger@rogerseng.me.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of analytics tracking (decline the cookie banner, or clear your consent preference)
- For EU/EEA residents: lodge a complaint with your local data protection authority
To exercise any of these rights, email roger@rogerseng.me.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy.